Chupes Finos WhatsApp Assistant — Privacy Policy
Effective date: October 12, 2026
This policy describes how Chupes Finos (“we,” “us”) handles information through the WhatsApp-based assistant we use to log visits, contacts, and follow-ups with the liquor stores, bars, and restaurants we work with. It applies to the WhatsApp Business number +1 912 551-6730 and the system behind it.
Information We Collect
When a Chupes Finos team member sends a message to our WhatsApp Business number, we collect:
The content of that message — text, voice notes, or photos (for example, of a business card or a shelf).
The WhatsApp phone number the message was sent from.
Business and contact details mentioned in the message, such as a company’s name, address, phone number, or website, and a contact’s name, role, phone number, or email address.
Notes, summaries, and follow-up items drawn from what was said.
We do not collect this information directly from the businesses or contacts themselves — it comes from what our own team relays about visits and conversations.
How We Use Information
We use the information collected to:
Transcribe voice messages into text.
Identify and organize the business, contact, and follow-up details mentioned in a message.
Create and update internal records for the businesses and people we work with.
Send a short WhatsApp confirmation reply once something has been logged.
This information is used only to support Chupes Finos’ own relationship-tracking and sales follow-up — it is not used for advertising or to build profiles for any purpose outside that.
How We Store and Share Information
We do not sell this information or share it with outside parties for marketing. It is used only by Chupes Finos’ own team, for our own internal relationship tracking.
To run the assistant, messages and the information drawn from them pass through a small number of service providers, each handling only what it needs to do its part:
Meta / WhatsApp Business Platform — delivers messages to and from our WhatsApp number
Anthropic (Claude API) — reads a message and identifies the business, contact, and follow-up details in it
Deepgram — transcribes voice messages into text
Supabase — hosts the database where records are stored
These providers process information on our behalf under their own standard terms and security practices; none of them are authorized to use it for their own purposes.
Data Retention
We keep business, contact, and interaction records for as long as they’re useful for maintaining our relationship with that business or contact. If a business or contact asks us to correct or remove their information, we will do so, except where we need to keep limited records for legitimate business or legal purposes (for example, order or payment history).
Your Rights and Contact
If you are a business contact and want to know what information we have on file about you or your business, or want it corrected or removed, contact us at ea.delconde@chupesfinos.com.
We may update this policy from time to time as the assistant changes; the effective date above reflects the most recent version.